The efficiency of your I.T infrastructure is essential to your productivity. Let us take care of your technology, so you can focus on your core business.
Our Managed I.T solutions have a proven efficiency with businesses of all sizes and from various industries. Through our proactive, dynamic and industry compliant methods, we strategically help businesses leverage their IT resources in order to optimize operational efficiencies, boost productivity and maximize profitability
Our Global Network Operating Center gives you the opportunity
to better manage your network infrastructure 24x7x365.
TCE Global Network Operation Center (GNOC) can control, monitor and oversee your business network environment to prevent downtime and get ahead of disruptive events.
We monitor your network performance and servers 24x7x365, to deliver solutions that will ensure all your servers and relevant services are up to par and running accordingly. Our team of experts work efficiently to deliver quick resolutions and provide you with proactive escalations to manage problems before they take your environment down.
Available around the clock and across the globe, our service desk offers comprehensive
support that helps ensure responsive incident resolution and streamline IT management.
The service desk acts as a hub for any number of services and provides a single-point-of contact for incident resolution or escalation, according to stringent service-level agreements, ITIL best practices, and SOC 2-compliant processes. Our Global Service Desk can improve operational efficiencies by handling issues in a timely manner. In the event of any given disruption, information is gathered and captured to help localize the problem and identify the root of its cause, including frequent recurring incidents.
Because suppliers play a key role in the success of your business, effective vendor
management is an essential competency your organization.
To enable you to gain increased value from your vendors throughout the duration of your contract, our team of experts will help you control costs, mitigate risks and drive service excellence thru our relationship with top tier one vendors like Dell, HP, Microsoft, etc. This will assist you with meeting your business goals and driving the most value from your vendors. Our management services strengthen vendor relationships and improve procurement processes, which leads to a more efficient business.
We provide a strategic support to your system, from software & hardware elements,
to financial, contractual and inventory functions that are essential to your work environment.
TCE Global has the capacity to manage all your assets under one umbrella.
Our asset management process, consists in gather pertinent inventory information to lead you to make informed and adequate purchasing and allocating decisions. Having your assets managed by our team of team of professionals, will help your business govern its system in a time saving and cost effective manner, to avoid unnecessary expenses.