Managed IT

Our Managed I.T solutions have a proven efficiency with businesses of all sizes and from various industries. Through our proactive, dynamic and industry compliant methods, we strategically help businesses leverage their IT resources in order to optimize operational efficiencies, boost productivity and maximize profitability

Our managed services team can keep watch over your IT infrastructure 24 hours a day, seven days a week, using industry-leading management tools to provide proactive alerts and leveraging an around-the-clock team to remediate issues as soon as they occur. With TCE Global 24x7 Remote Monitoring and Management service, you can rest easy knowing your business technology is under constant care.

TCE Global Network Operation Center (GNOC) can control, monitor and oversee your business network environment to prevent downtime and get ahead of disruptive events.
We monitor your network performance and servers 24x7x365, to deliver solutions that will ensure all your servers and relevant services are up to par and running accordingly. Our team of experts work efficiently to deliver quick resolutions and provide you with proactive escalations to manage problems before they take your environment down.

The service desk acts as a hub for any number of services and provides a single-point-of contact for incident resolution or escalation, according to stringent service-level agreements, ITIL best practices, and SOC 2-compliant processes. Our Global Service Desk can improve operational efficiencies by handling issues in a timely manner. In the event of any given disruption, information is gathered and captured to help localize the problem and identify the root of its cause, including frequent recurring incidents.

To enable you to gain increased value from your vendors throughout the duration of your contract, our team of experts will help you control costs, mitigate risks and drive service excellence thru our relationship with top tier one vendors like Dell, HP, Microsoft, etc. This will assist you with meeting your business goals and driving the most value from your vendors. Our management services strengthen vendor relationships and improve procurement processes, which leads to a more efficient business.

TCE Global has the capacity to manage all your assets under one umbrella.
Our asset management process, consists in gather pertinent inventory information to lead you to make informed and adequate purchasing and allocating decisions. Having your assets managed by our team of team of professionals, will help your business govern its system in a time saving and cost effective manner, to avoid unnecessary expenses.